Το Aether Spa λειτουργεί στην Γλυφάδα προσφέροντας προηγμένες και εξατομικευμένες υπηρεσίες ευεξίας.

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Terms & Conditions

TERMS & CONDITIONS

Please read the terms carefully before using this website.

By using this website or placing an order through it, you agree to be bound by these Terms and our Privacy Statement. These are the terms and conditions governing the use of this website and the agreement (“Terms”).

These Terms set out the rights and obligations of all users and “aetherspa” in relation to the products/services offered by us through this website. If you have any questions about our terms, please contact us as follows:

1. OUR CLUES

The company under the distinctive title of online store “aetherspa.gr”, is a Greek company, which is registered with the Chamber of Commerce and is based in Athens Attica, Dimarchos Metaxas Angelou Avenue 40A (inside Millenium shopping center), 16674 Glyfada, Greece. Our contact details are: phone number [+30] 210-8940732 and our email address info@aetherspa.gr
Please use these details to contact us for any questions, information and comments (including any complaints).

2. PRIVACY

Please read our Privacy Statement carefully. If you do not agree with all of the content of our Privacy Statement, please do not place an order

3. USE OF OUR WEBSITE – ABILITY TO PURCHASE

By placing an order through this website, you warrant that you are at least 18 years of age and undertake to provide us with correct and accurate details of your e-mail, postal or other address and payment details, you agree that we are entitled to use the this information to contact you and you authorize us to carry out credit checks if necessary. If you do not provide us with all the information required, we may not be able to process your order.

4. COPYRIGHT

All copyrights, trademarks and any other intellectual property rights in all material or content on our website shall at all times remain with us or our licensors.
You may use this material only as expressly permitted by us or our licensors, and to obtain copies of any order.

5.SHIPPING MAP OF GOODS/ SERVICES

The items offered on this website are available for shipping to all areas of Greece. For shipments to other European Destinations contact us for more information
about cost and estimated delivery time

6. ΤHE CONTRACT OF PURCHASE – PROCEDURE

Information contained on this website does not constitute a proposal for a sales contract, but a simple invitation to you to submit a proposal to purchase a product/products/services. No contract between us is formed before we accept your order. If your order is not accepted and a charge has already been made, we will refund any amounts charged in full. To place an order, you must follow the steps below:

Choose the category you are interested in
Browse the products/services of aetherspa.gr”

Μετάφραση κειμένου με την κάμερά σας

Once you’ve found a product, click the ‘Buy Now’ button on the right side of your screen. Check the products/services you have added to your shopping cart at any time by clicking on “SHOPPING CART” on the top right of page. When viewing your cart, you can, according to your preferences, either remove products/services or increase the quantity. Click “Finish” to complete your order. Follow the checkout process, fill in your contact details, order details, shipping address and billing address.

Select the shipping location to calculate shipping, press “Continue” and then choose the payment method you wish.

You will be transferred to the “Order Review” page, and by pressing “Place Order”, the sending of your order to “aetherspa.gr” is completed.

You will then receive an e-mail from us confirming that we have received your order (“Thank you for your Order”).

This e-mail does not constitute an acceptance of your order. All orders are subject to acceptance by us, which we will confirm by sending you an e-mail confirming that your order is ready for dispatch with your Receipt (Order Confirmation) attached. The contract for the purchase of a product/service is only concluded when we send you the Order Confirmation. Any products / services of the same order, which have not been included in the “Order Confirmation”, do not form .
We are under no obligation to supply you with any other products/services that may be part of your order, before the start of shipping of those products/services has been confirmed with a separate Order Confirmation.

7.AVAILABILITY OF PRODUCTS

All items are available, unless “out of stock” or “made to order” is displayed. Please be aware that even if an item is in your shopping cart, it may
purchased by another customer if you have not completed your order. You will be notified of this once you attempt to “CHECK OUT”. If the product you wish to purchase is out of stock, please contact us at info@aetherspa.gr to find out if more quantities of this item are expected or if you can place an order.
During the processing of your order, if it turns out that some items from your order are not available, either due to difficulties in supplying them, or due to a lack of stock, we will inform you immediately by e-mail and will refund any amounts you may have paid as soon as possible, and in any case within 15 days.

8. YOUR RIGHT TO WITHDRAW

You have the right to withdraw from the Contract within 14 days from the day you received the products or services. In this case, you will be refunded in full the price you paid for the goods/items or services in accordance with the terms of our Returns Policy, without incurring any cost of returning the goods (see Condition 14 below). Please note that free returns are only valid once per order. Your right to withdraw from the Contract only applies to products and services that are returned in the same condition that you received them.

You should also include all documents, instructions, labels with product indications, and their packaging. Products or services that have been damaged or are not in the same condition as when you received them, or that have been used, apart from opening their packaging, or are soiled, will not be returned. Please exercise reasonable care while the products are in your possession. You will not have the right to withdraw from the Contract for the following categories of products and services:

  • Products that have been imported exclusively for you by special order
  • Personalized goods produced to your specifications.
  • Discounted products/services.
  • Giftcards

For more information about this legal right of yours and for help on how to exercise it, please read clause 14 of these terms carefully. In addition, information on the conditions and procedure for exercising the right of withdrawal is briefly included in the Order Confirmation. If you wish to cancel your order before receiving it, please:

  • Send an email to info@aetherspa.grwith your order number.
  • State that you wish to cancel your order.

aetherspa.gr will arrange for the Courier to process the cancellation of your order. Please note that if you wish to cancel an order after the package has left our warehouse and is in transit, there is a chance that the package will be delivered to you. In case of delivery after cancellation, please refuse the receipt and do not sign the receipt document.

9. DELIVERY – SHIPPING COSTS

Subject to availability, (see Condition 7 above), we will make every effort to fulfill your order for the products included in the Order Confirmation by the delivery date set out in that Confirmation, or if no expected delivery date is set out , within 20 days at most from the day after we received your Order. Delivery is made via Courier Service.
But there is also the possibility of collection, after consultation, from the aetherspa.gr site located at 40A Dimarchos Metaxas Angelou Street (inside Millenium shopping center), after contacting us at 219-8940732. The expected delivery time is calculated from the moment the shipment is started. Shipments are made from Monday to Friday at 13.00. p.m. If you place an order after this time, your order will be processed the next business day. Expected delivery times are indicative and start from the time of dispatch.
Shipping time may vary due to factors outside of our control, such as: Credit card verification and/or payment authorization, products to be manufactured to your measurements Extraordinary circumstances, or Delivery Area. In the event of failure to deliver on the delivery date, we will notify you and give you the option to either confirm the contract with the new (extended) delivery time or withdraw with a full refund.

10. FAILURE TO DELIVERY

If you are not at the delivery location at the agreed time and therefore we are unable to make the delivery, a representative of the Courier will leave you a note with their contact details as proof of the arrival of your package. Also, the Courier’s Customer Service Department will contact you in order to jointly set the time, date and place for the delivery of the package. In this case, we may charge you for the storage and reshipment of the product(s).

11. RISK AND OWNERSHIP

Every product is insured from the moment it leaves the facilities of “aetherspa.gr” until the moment of delivery. “Delivery/Receipt” will be deemed to take place upon signing the receipt of receipt of the products at the agreed address. If you have designated a third party recipient for delivery/collection (such as in the case of gifts), the signature of such person(s) shall be considered as proof of receipt. Risk in the Products passes to you from the time of delivery/collection. Please check that the package is undamaged before signing the carrier’s receipt.
If a package never reaches its final destination due to technical difficulties, such as in the event that it is lost, then “aetherspa.gr” will fully refund your money. Ownership of the products passes to you, either upon receipt, or when we are paid in full (price of the products and shipping costs), whichever occurs last.

12. PRICE AND VALUE ADDED TAX

Despite our efforts to ensure that all prices on our website are accurate, errors may occur. If we discover an error in a price we have stated, we will notify you by e-mail as soon as possible, giving you the option of either confirming the order at the correct price or canceling it. If we are unable to contact you, your order will be considered canceled and we will refund the full amount of any monies you have paid.
Please note that the prices on our website include VAT. but shipping costs are added to the total amount due as shown in our Shipping and Delivery Guide

13. METHODS OF PAYMENT – PROCEDURE

“aetherspa.gr” accepts the following payment methods: All recognized Credit Cards Debit Cards Cash on Delivery Deposit to our account. Cash on Delivery is a service that “aetherspa.gr” provides for deliveries anywhere in Greece with a fixed cost of 5 euros, without additional charges for remote areas. Once you have completed selecting all the items you wish to purchase and they have been added to your basket, proceed to ‘Checkout’ and pay as described in condition 6 above.
If you choose to pay by card, you will be taken to their secure transaction environment where you can complete your transaction. By making a credit card transaction you guarantee that the credit card is yours
and that you are at least 18 years old. Please note that if your card issuer does not authorize payment to us, we will not be liable for delay or non-performance.

14. RETURNS AND EXCHANGES

If you wish to withdraw from the Contract within 14 days of delivery/receipt, as stipulated in condition 8 above, please do the following: Send an e-mail to info@aetherspa.gr and mention your order number. State if you wish to change the products/services or cancel your order completely. We will then contact you with details about returning your order. If you have any doubts or need any help, you can contact us either through our website or by phone at the numbers [+30]210-8940732 or by e-mail: info@aetherspa.gr.

As soon as we receive the products/services, we will examine them and contact you to confirm they have remained intact. We will then proceed with either the exchange or refund. Please note that changes are subject to the availability of each product/service. The refund will be made as soon as possible (in any case, within 15 days of the day you notified us of the withdrawal). We will always refund you to the credit card you originally used for your purchase.

Any product or service that falls under the non-returnable categories of condition 8 or has been damaged, or has not been returned in the same condition as when you received it, or that has been worn/used beyond wear and tear due to simply opening the package, will not be refunded. Please return the product to us at the address we will provide and advise if you would like a replacement or refund. We will fully examine your returned product/service and let you know by email if you are eligible for a replacement or refund.

15. NON-RECEPTION OF PRODUCT

In case you do not receive your product within the estimated delivery time, please contact us immediately. We will investigate the case and, if necessary, refund the purchase amount or reship the product to you at no additional cost. Please ensure you have provided the correct delivery address and contact details.

To report the problem of non-receipt of the product, please call our Customer Service on +30 210 8940732 during business hours or send us an email at info@aetherspa.gr and we will provide you with further instructions.

16. NON-PROVISION OF SERVICES

In the event that the service you have purchased is not provided, please notify us immediately. We will take all necessary steps to ensure that you receive the service you paid for, or refund the amount you paid. Please ensure that you have provided the correct contact details and information necessary to provide the service.

To report the issue of non-service, please call our Customer Service at +30 210 8940732 during business hours or send us an email at info@aetherspa.gr and we will provide you with further instructions.

17. LIABILITY

As an authorized online store distributor of all the products/services we display on our website, we guarantee that every product/service we sell is 100% authentic. Our liability for any item you purchase through our network is limited to the purchase price of that item and we have no liability for consequential damages that cannot reasonably be foreseen. This term does not affect your rights as a consumer under the law, nor your right of withdrawal
Although we make every effort to ensure that the information contained on this website is accurate, factual and complete, errors may occur. In particular, as each consumer’s computer may be different, we cannot guarantee the absolute accuracy of the depiction of our products. In addition, we are not responsible for any information or advice you receive from the websites to which we refer.

18. ELECTRONIC COMMUNICATIONS

According to applicable law (Greek and European law), some information or communications must be in writing or by some other durable medium. By using our website, you accept that this electronic means of communication is a permanent means, within the meaning of the law.

19. FORCE MAJEURE

20. NO WAIVER OF RIGHTS

In the event of a breach of any of your obligations if we do not take action, we will retain all our rights to exercise any remedy and you will not be released from the obligation to comply with your obligations.

We bear no responsibility or liability for failure to fulfill or delay in fulfilling our obligations due to reasons beyond our control (“Force Majeure”).

21. CHANGES – AMENDMENTS

We reserve the right to revise and amend these Terms. You are bound by the Policy and Terms in effect at the time you use our website or order products from us, unless a change is required by law or principle (in which case the change will also apply to your previous orders).
Please read these terms and review them often. Of

22. GOVERNING LAW AND JURISDICTION

These Terms and Contracts for the purchase of products through our website are governed and interpreted by Greek law which follows European Legislation. Any dispute arising out of or relating to these Terms and these Agreements shall be subject to the non-exclusive jurisdiction of the Courts of Athens, Greece

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